Acty – Always Close To You
Acty is the Remote Visual Support solution that turns your service team into problem-solving heroes — wherever they are. By combining augmented reality, AI-powered tools, and smart glasses, Acty helps you resolve technical issues faster, cut travel costs, and deliver an exceptional customer experience every time.
AR – See what they see. Fix it faster.
With Acty’s augmented reality features, your experts can literally see through the eyes of field technicians or customers. You can draw, point, and highlight directly on their live video feed, guiding them step by step to solve even the most complex problems — as if you were standing right next to them.
AI – Smart assistance that scales with you
Acty’s AI-driven capabilities empower your team to handle more requests with less effort. Instantly translate conversations in 120 languages, suggest solutions from your knowledge base, and provide consistent, accurate answers — so every technician feels supported and your service quality stays high, even as you grow.
Smart Glasses – Work hands free, stay focused
Acty is fully compatible with top-tier smart glasses like Vuzix and RealWear, offered by Vertical Realities. This means your technicians can keep both hands free, focus on the task, and work safely and efficiently in any environment — from factory floors to offshore sites.
Compatible Devices
Industries – Engineered for demanding industries.
From manufacturing and machinery to energy and technical services, Acty helps companies that can’t afford downtime. Reduce travel, speed up interventions, and empower your field teams to deliver service excellence wherever they are. Your customers will notice the difference — and so will your bottom line.
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