Services

Everything your XR programme needs, from one team

From the first conversation about whether XR is right for your organisation, through to the hardware on your shelves and the support keeping it running, our XR services handle every stage so you do not have to stitch together multiple suppliers.

Our promise

Most people selling XR have a vested interest in which product you choose. We do not. Our only interest is in finding what actually works for your organisation.

No vendor ties or hidden incentives
We are not affiliated with or financially incentivised by any hardware or software vendor. Every recommendation is based solely on what fits your needs.
Full visibility across the whole market
Because we work with every major vendor, we can compare options honestly, including the limitations manufacturers prefer not to put in their brochures.
One team, the whole programme
All five XR services, consultancy, delivery outcomes, staging, training and support, under one roof. You deal with one team that understands your full programme, not a chain of separate suppliers.
What we do

Five services, one programme

Each service works on its own or as part of a complete end to end engagement. Most organisations start with consultancy and build from there.

Service 01

XR Consultancy

Before any hardware is purchased or any software is licensed, we sit down with your team to understand what you are actually trying to achieve. Then we tell you honestly whether XR is the right tool for it. If it is, we tell you exactly what you need.

Learn more about Consultancy →
What's included
Use case assessment and feasibility review
Vendor independent hardware and software recommendations
Pilot programme design and success criteria
Budget and timeline planning
Stakeholder presentation and business case support
Service 02

Outcome Mapping

Before anything else happens, we build a success matrix with you. We work through what your organisation actually needs to achieve, define what good looks like in measurable terms and make sure every decision that follows is anchored to real outcomes rather than assumptions.

Learn more about Outcome Mapping →
What's included
Success matrix definition and outcome mapping
KPIs and measurable milestones agreed upfront
Stakeholder alignment on what the programme needs to achieve
Risk and dependency identification
Programme roadmap tied to real business outcomes
Service 03

Staging & Deployment

Getting a box of headsets is the easy part. Getting them configured, loaded with content and rolled out across multiple sites without your IT team spending three weeks on it: that is what we do. Every device leaves us ready to use.

Learn more about Staging & Deployment →
What's included
Device enrolment and MDM configuration
Content loading and app deployment
Network and wireless configuration support
Branding and custom launcher setup
Site rollout coordination across multiple locations
Service 04

Training & Adoption

Hardware sitting in a cupboard is not an XR programme. We make sure your staff actually use the technology, through structured onboarding, champion training and the change management that turns new kit into a new habit.

Learn more about Training & Adoption →
What's included
End user onboarding sessions
Champion and super user training
Admin and IT team handover documentation
Change management planning and stakeholder engagement
Adoption tracking and usage review
Service 05

Managed Support

XR programmes grow, evolve and occasionally break. Our managed support keeps your devices running, your content current and your programme moving in the right direction, with a team that already knows your setup.

Learn more about Managed Support →
What's included
Helpdesk and technical support
Device monitoring, updates and patching
Content updates and new deployments
Quarterly programme reviews and strategic guidance
Hardware repair, replacement and refresh planning
How it connects

Your XR programme, end to end

01
Consultancy
Define what you need and why
02
Delivery Outcomes
Define what success looks like before anything is built
03
Staging
Configure and roll out across your sites
04
Training
Get your people confident and using it
05
Support
Keep it running and growing over time

You do not have to use every one of our XR services. Many organisations come to us for consultancy first, then decide what else they need. Others need staging and support only. We fit around your programme, not the other way around.

Start a conversation →

Not sure which XR service
you need first?

Start with a conversation. We will help you work out what makes sense for your organisation, your budget and your timeline.

Talk to our team →